Upload or camera issues
Check photo and camera permissions for HAJE, then retry on a stable network. Large or low-light images may take longer to upload.
Help
Support for your private closet record.
Find quick guidance for uploads, AI results, wear logs, Decision, Lookbook, privacy, account deletion, and launch questions.
Analysis looks wrong
AI suggestions are editable. Open the item detail screen to adjust name, category, tags, care notes, or other details.
Recording outfits
Save worn items by date from your closet or add an outfit photo. The record is private and meant to help future choices.
Before buying
Use Decision to compare a candidate item with similar owned pieces. It is context for pausing, not a purchase guarantee or advice.
Monthly memory
Lookbook uses saved wear logs and closet items to create a private visual record. Availability may change as HAJE evolves.
Deletion and privacy
Use in-app account deletion when available. If you cannot access the app, email us from the address used for HAJE.
What to include
For bug reports, include your account email, device type, browser or app version if known, the screen where the issue happened, what you expected, what happened instead, and a screenshot if possible.
Billing and launch questions
If subscriptions are introduced later, billing, renewal, cancellation, and refund handling will follow the purchase screen and the applicable App Store or Google Play policies.
Need help with HAJE?
support@haje-raon.com